Customer Service Representative - Ohio Transmission Corp

Customer Service Representative

OTP Industrial Solutions is one of the largest industrial distributors and service providers in the United States with a team of experts that prides itself on offering technical expertise and solutions across our broad product portfolio for:

  • industrial automation
  • electrical
  • fluid power
  • mechanical power transmission
  • pumping systems

OTP Industrial Solutions is being recognized for creating and maintaining environments where employees feel appreciated, engaged and energized to do their best work. We are one of the Top Work Places of 2017!!

We are looking for a Customer Service Representative in Lexington, KY.

This position is available for an ambitious person who enjoys working in a fast-paced environment. This is an exciting position with a variety of responsibilities, opportunity for advancement, and all while working for a company that cares about its employees. We are looking for someone who can provide excellent service for our customers, support the efforts of our Sales Teams, and become a leader in our team. The individual will need to provide exceptional customer service to OTP and AIP’s customers and build professional relationships through effective communication, a high level of service and product knowledge.

Here’s who we are looking for:

  • Must be able to provide effective customer service to external and internal customers to ensure 100% resolution on all pending issues.
  • Will assist Toyota teams and operations by supporting day to day activities.
  • Maintain existing data base utilized by the department. MCS, on time deliveries, material order detail entry, catalog records
  • Assist with all Toyota team activities like the annual APR
  • Expediting Order Entry
  • Work effectively with other departments of the company to ensure a high level of customer satisfaction.
  • Must have advanced computer skills; Microsoft Office: Excel, Office, Word Formatting document and tables, internal software programs.

Education and/or Experience:

  • Effective communication skills.
  • Proven customer service skills.
  • The ability to work productively with other OTP associates and vendors; a “team” attitude.

OTP Industrial Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Our benefits program includes medical, dental and vision care coverage and a 401(k) savings plan – Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, Employee Assistance Program, and Healthy Living Programs.

About OTP Industrial Solutions:

  • OTP is constantly looking to attract and develop quality people who:
  • Believe that integrity and honesty truly matter.
  • Do what you say you will do (DWYSYWD).
  • Work hard with friends to achieve goals.
  • Enjoy being rewarded for your accomplishments.
  • Invest and learn to become the best.
  • Want opportunity for personal, professional and financial growth.
  • Enjoy a balanced life.
  • Love and appreciate family and friends.

We are continually growing, and our business is built around the talented associates we put in each position. We strive to provide our associates with every opportunity for personal, professional and financial growth by offering an excellent team environment, strong core values and outstanding associate benefits including superior compensation, 401K Plan and wonderful opportunities for advancement.

If you are interested in a successful, exciting career within industrial distribution, if you share our mission and values, and if you are willing to COMMIT to success, please send us your resume.

Apply Now