Effective Date: August 19, 2026

Last Updated: August 19, 2026

This Privacy Policy (“Privacy Policy”) explains how OTC Industrial Technologies (“OTC Industrial Technologies,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with our SMS account-notification service (the “SMS Service”).

This Privacy Policy applies specifically to information collected through your enrollment in or use of the SMS Service.

1. Information We Collect

We may collect the following information in connection with the SMS Service:

Information You Provide

• Your mobile phone number;
•  Your name or account identifier;
• Your SMS enrollment, consent, and opt-out status;
• Your preferences regarding account notifications; and
• Information you provide when contacting customer support.

Information Generated Through the Service

• The date, time, and method of your SMS enrollment or withdrawal of consent;
• The types of account notifications sent to you;
• Message delivery, failure, and interaction information;
• Your requests to receive help or stop messages; and
• Records needed to maintain compliance, prevent fraud, and resolve disputes.

We generally do not use the content of SMS messages to create marketing profiles. However, messages may include information related to your account, transactions, security events, or use of our services.

2. How We Use Information

We may use information collected through the SMS Service to:

• Send account, security, transaction, billing, or service notifications you have requested or authorized;
• Confirm your identity or help protect your account;
• Process enrollment, opt-out, and assistance requests;
• Deliver, monitor, troubleshoot, and improve the SMS Service;
• Maintain records of consent and comply with applicable legal and regulatory requirements;
• Detect, investigate, and prevent fraud, abuse, security incidents, or unauthorized activity;
• Respond to questions and provide customer support; and
• Enforce our agreements and protect our rights, users, and systems.

We do not use your mobile phone number for unrelated marketing purposes unless we obtain any consent required by applicable law.

3. How We Share Information

We may disclose information to the following categories of recipients:

Service Providers

We may share information with vendors that help us operate the SMS Service, such as messaging platforms, telecommunications providers, cloud-hosting providers, analytics providers, customer-support tools, identity-verification services, and security providers. These vendors may use information only to provide services to us and as otherwise permitted by their agreements with us.

Carriers and Messaging Partners

We may share your mobile phone number, message-routing information, and related technical information with mobile carriers, messaging networks, and other communications partners as necessary to transmit messages, process delivery information, prevent abuse, and comply with applicable requirements.

Legal and Safety Purposes

• We may disclose information when reasonably necessary to:
• Comply with law, legal process, or governmental requests;
• Protect the rights, property, or safety of OTC Industrial Technologies, our users, or others;
• Investigate fraud, security incidents, or suspected unlawful activity; or
• Enforce our agreements.

Business Transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction.

With Your Direction

We may disclose information when you direct us to do so or otherwise consent.

We do not sell or share your mobile phone number or SMS opt-in information with third parties for their own marketing purposes.

4. SMS Consent and Opt-Out Information

We retain records of your SMS consent, including the mobile number, date and time of enrollment, enrollment method, and any subsequent opt-out or re-enrollment activity. We use these records to honor your preferences and demonstrate compliance with applicable requirements.

You may opt out at any time by replying STOP to an SMS message from us.

After opting out, you may receive one final message confirming your request. You will not receive further SMS notifications unless you re-enroll, although you may continue to receive essential communications through other channels, such as email or in-app notifications.

For assistance, reply HELP

5. Message Content and Account Information

Because SMS messages may contain account-related information, anyone who can access your mobile device or messages may be able to view that information. You are responsible for securing your device, account credentials, and mobile number.

We recommend using device security features such as a passcode, biometric authentication, screen-lock notifications, and remote-device management where available.

6. Data Retention

We retain SMS-related information for as long as reasonably necessary to:

• Provide and administer the SMS Service;
• Maintain business and customer-service records;
• Honor and document consent and opt-out preferences;
• Comply with legal, regulatory, tax, accounting, or reporting obligations;
• Resolve disputes; and
• Detect and prevent fraud or abuse.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements. When information is no longer required, we will delete it, anonymize it, or securely dispose of it where reasonably practicable.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect SMS-related information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure. Accordingly, we cannot guarantee the absolute security of your information. You should promptly notify us if you believe your account or mobile number has been compromised.

8. Your Choices and Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of personal information;
• Request restriction of or object to certain processing;
• Request a portable copy of certain information;
• Withdraw consent where processing is based on consent; and
• Appeal a decision concerning a privacy-rights request.

To submit a request, contact us at:

Email: SMSOptOut@otcindustrial.com

We may need to verify your identity before completing a request. We will respond within the time required by applicable law. You may also have the right to contact your local data-protection or consumer-protection authority.

Opting out of SMS notifications does not necessarily delete your account or other information we must retain for legal, security, operational, or contractual purposes.

9. Mobile Carriers and Third Parties

The SMS Service depends on mobile carriers and third-party messaging providers. Those parties may process information under their own privacy policies and terms. OTC Industrial Technologies is not responsible for the privacy or security practices of third parties that are not under our control.

Your wireless carrier may collect information about your use of mobile services, including message delivery and network information. Review your carrier’s privacy policy for more information.

10. Children’s Privacy

The SMS Service is not directed to children under 13 and we do not knowingly collect personal information from children below the applicable legal age without appropriate authorization.

If you believe a child has provided us with personal information in connection with the SMS Service, contact us at SMSOptout@otcindustrial.com so we can investigate and take appropriate action.

11. International Data Transfers

If you access the SMS Service from outside the US, your information may be transferred to, stored in, or processed in other locations where privacy laws may differ from those in your jurisdiction.

Where required, we use appropriate safeguards for cross-border transfers, such as contractual protections or other mechanisms recognized under applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version at https://otcindustrial.com/sms-privacy-policy and update the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent before applying material changes.

Your continued use of the SMS Service after the revised Privacy Policy becomes effective means that you acknowledge the updated policy, subject to any rights you may have under applicable law.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of SMS-related information, contact:

OTC Industrial Technologies

Website: www.otcindustrial.com